1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. We also use related technologies including localStorage and tracking pixels. Together these allow us to operate the website, measure performance, run advertising, and track affiliate referrals.

2. How We Use Cookies

We use cookies and similar technologies for eight purposes: keeping your session active (essential), protecting against bots and DDoS attacks via our CDN (security), measuring site usage (analytics), recording anonymised sessions and heatmaps to improve UX (behaviour), powering live chat and managing support contacts (CRM), running and measuring advertising campaigns (marketing), attributing affiliate referrals for commission payments (affiliate), and securing checkout (payment).

3. Cookie Categories

Essential

Required for core website and dashboard functionality (authentication, session management). Cannot be disabled.

Security / CDN

Set by Cloudflare for bot management, DDoS protection, and CDN security. Required for site security and performance. Cannot be disabled.

Analytics

Help us understand how visitors interact with the site. Used to improve content and performance. Can be disabled.

Behaviour / UX

Set by Hotjar to record anonymised session replays and heatmaps. Payment fields and passwords are never recorded. Can be disabled.

CRM / Chat

Set by HubSpot to power the live chat widget and track contact interactions for support follow-up. Can be disabled.

Marketing

Set by advertising platforms (Google Ads) to track conversions and enable remarketing. Can be disabled.

Affiliate

Set by Endorsely to store a referral ID when you arrive via an affiliate link. Retained for 90 days for commission attribution. Can be disabled.

Payment

Set by Stripe for fraud prevention during checkout. Required for secure payment processing.

4. Cookie Reference Table

A full list of all cookies and tracking technologies we use:

Essential

session, auth

Cookie·Session / 30 days·Required

AgentCenter

Maintains your authenticated session and keeps you logged in as you navigate the dashboard.

Security / CDN

__cf_bm

Cookie·30 minutes·Required

Cloudflare

Bot management cookie used by Cloudflare to distinguish between humans and automated bots. Required for site security and DDoS protection.

cf_clearance

Cookie·30 minutes – 1 day·Required

Cloudflare

Set after a Cloudflare challenge is passed. Allows access to pages protected by Cloudflare security checks for the duration of the session.

Analytics

_ga, _ga_*

Cookie·2 years·Optional

Google Analytics (GA4)

Distinguishes unique users and sessions. Used to compile aggregate traffic and behavioural reports.

dataLayer events

JS variable·Session·Optional

Google Tag Manager

Passes event data (page views, CTA clicks) to Google Analytics and other connected tags.

plausible.io

No cookie·N/A·Required

Plausible Analytics

Cookieless, privacy-first analytics. Counts page views and referrers without storing personal data or setting cookies.

Behaviour / UX

_hjSessionUser_*, _hjSession_*, _hjid

Cookie·1 year (_hjid) / 30 min (_hjSession_*)·Optional

Hotjar

Records anonymised session replays, heatmaps, and scroll maps to help us understand how users interact with pages. Payment fields and passwords are never recorded.

CRM / Chat

__hstc, hubspotutk, __hssc, __hssrc

Cookie·13 months (__hstc) / Session (__hssc, __hssrc)·Optional

HubSpot

Powers the live chat widget and tracks contact interactions. Links chat sessions and form submissions to HubSpot CRM records for support follow-up.

Marketing

_gcl_aw, _gcl_dc, _gcl_gb

Cookie·90 days·Optional

Google Ads

Tracks ad click data for conversion measurement and links clicks to subsequent actions on the site. Used for remarketing audience creation.

Affiliate

endorsely_referral

Cookie + localStorage·90 days·Optional

Endorsely

Stores an affiliate referral ID when you arrive via an affiliate link (e.g. a URL containing ?via=). Used to attribute purchases to the referring affiliate and calculate commission.

Payment

__stripe_mid, __stripe_sid

Cookie·1 year (__stripe_mid) / Session (__stripe_sid)·Required

Stripe

Fraud prevention and secure payment processing. Set during checkout sessions only.

5. Managing and Disabling Cookies

You can control or disable optional cookies through several methods:

Browser Settings

Most browsers allow you to block or delete cookies. Note that blocking essential, security, or payment cookies may break authentication, site access, and checkout functionality.

Cloudflare Security Cookies

Cloudflare security cookies (__cf_bm, cf_clearance) are required for bot protection and CDN delivery. They cannot be opted out of without affecting site functionality.

Google Ads Opt-Out

Opt out of personalised Google advertising at adssettings.google.com or install the Google Analytics Opt-out Browser Add-on.

Hotjar Opt-Out

Disable Hotjar session recording at hotjar.com/legal/compliance/opt-out. This stops session replays and heatmap recording on your device.

HubSpot Opt-Out

Opt out of HubSpot tracking at legal.hubspot.com/privacy-policy. Note that disabling HubSpot cookies will deactivate the live chat widget.

Endorsely Affiliate Cookie

The endorsely_referral cookie is only set if you arrive via an affiliate referral link. You can delete it via your browser settings or clear localStorage at any time.

6. Future Services

We may add or remove third-party services over time. When we do, we will update this Cookie Policy and the "Last Updated" date above. We recommend checking this page periodically for changes.

7. Contact Us

If you have questions about our use of cookies, please contact us at dharmendra@agentcenter.cloud.

This Cookie Policy is provided for informational purposes. We recommend consulting with a qualified attorney to ensure compliance with applicable laws.